Refunds
Refunds are reviewed by the shop owner and may depend on the product condition, proof of purchase, and whether the item has already been used or damaged after handover.
We're closed right now, but you can still place your order. We'll start on it tomorrow (Thursday) at 09:00.
Customer information
Store policies
These policies explain the usual handling of refunds, cancellations, damaged items, and website safety reports for Demo Shop.
Cancellations
Orders can usually be cancelled before the shop prepares, dispatches, or completes the order. If preparation has already started, contact the shop as soon as possible.
Damaged or wrong products
If an item arrives damaged, missing, or different from what you ordered, submit a product complaint with your order reference, product name, and issue details.
Website safety
If you believe Demo Shop is fake, misleading, unsafe, or being used as a scam, contact the shop owner first through a product complaint. If the shop owner ignores the issue, report the website with that complaint number. InfinityPOS administration can review the case and may restrict, suspend, or close the public website if serious abuse is confirmed.